How it worksSimple process.
Simple process.
Less chaos. Better evidence.
01
Tell us what's happening
Submit photos, dates, repair history and any agent correspondence through our intake form. Plain English. No legal jargon required.
02
We review the evidence
We identify what's strong, what's missing and whether an inspection is likely to help. You get a clear written summary, not a sales pitch.
03
Choose your next step
Book a review, inspection, urgent inspection or NCAT-ready evidence pack — whichever matches the dispute you're facing.
04
Use your report or pack
Use the documentation to support repair requests, rent reduction discussions, NSW Fair Trading complaints or NCAT preparation.
Ready to start?
Most renters begin with a Mould Evidence Review. It's the fastest way to know where you stand.